Contact

For any queries, concerns, or communications related to ARICA™, customers may contact us using the details provided below. All communications must comply with our website policies, terms, and applicable laws.

Official Contact Details

Brand Name: ARICA™
Email: contact@aricawellness.in
Business Enquiries: +91-8860515454
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (IST), excluding public holidays

Communication Guidelines

  1. All queries must be sent via email only to ensure proper tracking and resolution.
  2. We do not guarantee responses to messages sent through social media, third-party platforms, or unofficial channels.
  3. Response timelines may vary depending on the nature, volume, and complexity of the request.

Submitting a query does not create any obligation on ARICA™ to provide a response within a specific timeframe.

Scope of Support

We may respond to queries related to:

  1. Orders placed through our official website
  2. Shipping, delivery, refunds, and cancellations
  3. Product information (general and non-medical)
  4. Website or account-related issues

We do not provide:

  1. Medical advice, diagnosis, or treatment guidance
  2. Personalised health or dosage recommendations
  3. Consultation services unless explicitly stated elsewhere

Limitation of Responsibility

ARICA™ shall not be held responsible for:

  1. Delays in response due to technical issues, system outages, or force majeure events
  2. Non-receipt of emails caused by incorrect contact details provided by the user
  3. Communications sent to unofficial or outdated contact addresses

Right to Refuse Communication

ARICA™ reserves the right to:

  1. Decline responding to abusive, repetitive, misleading, or non-genuine communications
  2. Block or restrict communication from users engaging in harassment, fraud, or policy abuse
  3. Preserve all communication records for legal, compliance, or dispute-resolution purposes

Updates to Contact Information

ARICA™ reserves the right to modify or update its contact details at any time without prior notice.
It is the user’s responsibility to refer to the latest contact information available on the website.